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Email from Tide Pride : Alabama Athletics Announces Transition to Mobile Ticketing & Park

Posted on 7/7/20 at 11:03 am
Posted by SummerOfGeorge
Member since Jul 2013
102699 posts
Posted on 7/7/20 at 11:03 am
quote:

Alabama Athletics Announces Transition to Mobile Ticketing & Parking

Dear SOG,

In response to the COVID-19 pandemic, the Alabama Athletics TIDE PRIDE/Ticket Office is excited to announce mobile-only ticketing and parking, enabling contactless entry into all venues beginning with the 2020 football season. The shift to mobile-only ticketing will provide a safer environment for fans, as well as guard against the production of fraudulent tickets. The following items will be issued via mobile delivery:

· Season Tickets

· Home Single Game Tickets

· Neutral Site Tickets (vs. USC in Dallas)

· Away Game Tickets

· Parking Passes

Ticket purchasers will receive their tickets via email, allowing them to download tickets to their Apple Wallet (iPhone) or Google Pay Wallet (Android). Just prior to reaching the gates, fans will simply open their digital wallet, select their game tickets, and hold their smartphone near the scanner. Click here for detailed instructions on how to download your tickets via your mobile device.

Additionally, season ticket holders (excluding UA faculty/staff & students) will still have the ability to post their tickets on StubHub, the official fan-to-fan marketplace of Alabama Athletics, or transfer tickets to a friend, in the event they are unable to attend. Information regarding capacity at all Alabama home events will be determined at a later date.

Parking passes issued by the Alabama Athletics TIDE PRIDE/Ticket Office will also be delivered via mobile delivery following the same process as tickets. You will have the same flexibility with your parking passes as you would your tickets.

Also note, Print-at-Home tickets (PDF copies) will no longer be available as we focus on contactless entry into the stadium. Likewise, mobile tickets are only valid when presented on a smartphone. Printed copies of QR codes will not be accepted. In the event that you do not have a smartphone, please contact the Alabama Athletics TIDE PRIDE/Ticket Office in advance of gameday for options.

Please click here to read through our FAQ’s regarding mobile ticketing. If you have any further questions, please contact us at (205) 348-2262 or via email at ticketoffice@ia.ua.edu. We are committed to being as accommodating as possible during this transition.Alabama Athletics Announces Transition to Mobile Ticketing & Parking
Dear Brian L.,

In response to the COVID-19 pandemic, the Alabama Athletics TIDE PRIDE/Ticket Office is excited to announce mobile-only ticketing and parking, enabling contactless entry into all venues beginning with the 2020 football season. The shift to mobile-only ticketing will provide a safer environment for fans, as well as guard against the production of fraudulent tickets. The following items will be issued via mobile delivery:

· Season Tickets

· Home Single Game Tickets

· Neutral Site Tickets (vs. USC in Dallas)

· Away Game Tickets

· Parking Passes

Ticket purchasers will receive their tickets via email, allowing them to download tickets to their Apple Wallet (iPhone) or Google Pay Wallet (Android). Just prior to reaching the gates, fans will simply open their digital wallet, select their game tickets, and hold their smartphone near the scanner. Click here for detailed instructions on how to download your tickets via your mobile device.

Additionally, season ticket holders (excluding UA faculty/staff & students) will still have the ability to post their tickets on StubHub, the official fan-to-fan marketplace of Alabama Athletics, or transfer tickets to a friend, in the event they are unable to attend. Information regarding capacity at all Alabama home events will be determined at a later date.

Parking passes issued by the Alabama Athletics TIDE PRIDE/Ticket Office will also be delivered via mobile delivery following the same process as tickets. You will have the same flexibility with your parking passes as you would your tickets.

Also note, Print-at-Home tickets (PDF copies) will no longer be available as we focus on contactless entry into the stadium. Likewise, mobile tickets are only valid when presented on a smartphone. Printed copies of QR codes will not be accepted. In the event that you do not have a smartphone, please contact the Alabama Athletics TIDE PRIDE/Ticket Office in advance of gameday for options.

Please click here to read through our FAQ’s regarding mobile ticketing. If you have any further questions, please contact us at (205) 348-2262 or via email at ticketoffice@ia.ua.edu. We are committed to being as accommodating as possible during this transition.
Posted by East Coast Band
Member since Nov 2010
62739 posts
Posted on 7/7/20 at 11:48 am to
Kind of ruins it for the “Got tickets? Need tickets?” scalpers by the stadiums
Posted by SummerOfGeorge
Member since Jul 2013
102699 posts
Posted on 7/7/20 at 11:54 am to
quote:

Kind of ruins it for the “Got tickets? Need tickets?” scalpers by the stadiums



With the advent of the print at home tickets and the ability to have paper tickets and sell them on StubHub via the barcode, I have to imagine that market had already dried up dramatically.

I wouldn't have bought a regular/pdf ticket on the street in recent years, anyway. Way too easy to have already sold it online and be giving you what basically amounts to a counterfeit.
Posted by crimsontater
Trenton GA
Member since Dec 2009
3732 posts
Posted on 7/7/20 at 3:34 pm to
looks like it ruins it for those of us in wheelchairs that swapped reg seat tix for handicap seating tix on gamedays.
Posted by SummerOfGeorge
Member since Jul 2013
102699 posts
Posted on 7/7/20 at 3:37 pm to
quote:

looks like it ruins it for those of us in wheelchairs that swapped reg seat tix for handicap seating tix on gamedays.



I'm sure situations like that will have their own policies and procedures. It notes in the email if you don't have a smartphone to call the ticket office for options.
Posted by mistaken4193
Member since Jan 2017
25490 posts
Posted on 7/7/20 at 4:23 pm to
That sucks. Cause they were some games where I would just drive to Tuscaloosa with no tickets or anything with a plan of buying them off a scalper
Posted by SummerOfGeorge
Member since Jul 2013
102699 posts
Posted on 7/7/20 at 4:44 pm to
quote:

That sucks. Cause they were some games where I would just drive to Tuscaloosa with no tickets or anything with a plan of buying them off a scalper



You can still pretty easily do that on your phone on StubHub. Same market principles apply (prices drop closer to kickoff). Then the ticket is just on your phone instead of in your hand.

I don't love it because I like having real tickets, but I get it. COVID is just an excuse to push this out sooner.
Posted by Doug Heffernan
Member since Aug 2017
541 posts
Posted on 7/7/20 at 5:40 pm to
Only problem is Stubhub fees are BS
Posted by East Coast Band
Member since Nov 2010
62739 posts
Posted on 7/7/20 at 10:36 pm to
and occasionally you can just get a ticket just handed to you to one of those Western Carolina type games.
Guess that won't happen anymore
Posted by ATLabama
Member since Jan 2013
1602 posts
Posted on 7/8/20 at 8:30 am to
Falcons did this at MBS 2 years ago. It's amazing how much faster it is getting into the stadium.

Also, if you've ever forgotten your tickets at home, it's awesome.

The only thing I will say is this, and it's way more relevant in small college towns like Tuscaloosa - download them shits to your apple wallet/Android equivalent prior to getting to town. Not having cell service and trying to pull that up is a recipe for disaster.
Posted by Commander Data
Baton Rouge, La
Member since Dec 2016
7289 posts
Posted on 7/8/20 at 8:42 am to
Right now I just pray we have games to attend.
Posted by SummerOfGeorge
Member since Jul 2013
102699 posts
Posted on 7/8/20 at 9:02 am to
quote:

The only thing I will say is this, and it's way more relevant in small college towns like Tuscaloosa - download them shits to your apple wallet/Android equivalent prior to getting to town. Not having cell service and trying to pull that up is a recipe for disaster.



Yea, I screenshot all my Braves tickets before I walk over to the Battery. Terrified for cell service to be weird and have no way to get in.
Posted by The Spleen
Member since Dec 2010
38865 posts
Posted on 7/8/20 at 9:27 am to
quote:

With the advent of the print at home tickets and the ability to have paper tickets and sell them on StubHub via the barcode, I have to imagine that market had already dried up dramatically.


It hadn't. It's how I've gotten tickets to just about every game I've gone to the past 10 or so years.

quote:

I wouldn't have bought a regular/pdf ticket on the street in recent years, anyway. Way too easy to have already sold it online and be giving you what basically amounts to a counterfeit.



You're fine buying them from a fan close to the stadium. My usual spot to find them was under the press box/west upper deck area. Avoid the hustlers on street corners blocks from the stadium.
Posted by SummerOfGeorge
Member since Jul 2013
102699 posts
Posted on 7/8/20 at 9:44 am to
Interesting - I like having the option for mobile tickets, but I don't love it as the "only" option.
Posted by The Spleen
Member since Dec 2010
38865 posts
Posted on 7/8/20 at 9:50 am to
There certainly weren't as many as there used to be 5-10 years ago as StubHub grew, and there were a couple of games there were hardly any. But generally, I never had a problem. I also never cared much if I didn't get in the game. Gong back to the tailgate to watch was usually just as fun.

Stubhub aggravated me with their fees. 2 tickets advertised at $50 each, easily grew to around $150 total with the fees added. I know the fees helped with their authenticity guarantee, but still aggravating. I'd rather just see the total price upfront.
Posted by SummerOfGeorge
Member since Jul 2013
102699 posts
Posted on 7/8/20 at 9:52 am to
quote:

Stubhub aggravated me with their fees. 2 tickets advertised at $50 each, easily grew to around $150 total with the fees added. I know the fees helped with their authenticity guarantee, but still aggravating. I'd rather just see the total price upfront.




Absolutely - 100% agree. The "exclusive sponsor StubHub" thing is a major turnoff.

We have season tickets to the Braves, and MLB/StubHub agreed on a floor for pricing at like $7, which is infuriating. There are 81 home games (in normal times), I can sell Wednesday night tickets to a Marlins/Braves game for $4 for where my seats are. Selling it for $7 is a little tougher sell, and it also means that I can't differentiate my price at all from all the other ones around me.
Posted by ATLabama
Member since Jan 2013
1602 posts
Posted on 7/8/20 at 1:16 pm to
quote:

We have season tickets to the Braves


That's wild. Couldn't imagine paying for 81 events. Is it easy to recoup costs? Do you split?
This post was edited on 7/8/20 at 1:18 pm
Posted by SummerOfGeorge
Member since Jul 2013
102699 posts
Posted on 7/8/20 at 1:19 pm to
quote:

That's wild. Couldn't imagine paying for 81 events.



There are 4 of us that split them and we have a ticket draft in March. We all end up with roughly 15 games (all 4 seats), the 4 of us go to 4-5 games and then we sell the rest. We generally end up making back about $200-250 each selling 1-2 games to the biggest series (Yankees, Red Sox, Dodgers, Cardinals, Cubs) (cost per person, which is 1 seat for the season, is $750). We all work at the Galleria (well the original 4, now 1 is a brother of 1 of us as 1 of our originals moved to South Carolina). So, personally, I get lots of Friday games and my family drives over from Brookhaven and parks in the Galleria, comes up to my office then we walk over.

Then in the playoffs we kind of just figure it out.
This post was edited on 7/8/20 at 1:21 pm
Posted by paperwasp
11x HRV tRant Poster of the Week
Member since Sep 2014
23021 posts
Posted on 7/8/20 at 1:39 pm to
quote:

Kind of ruins it for the “Got tickets? Need tickets?” scalpers by the stadiums

All these years, and they apparently haven't managed to find any yet.
This post was edited on 9/25/20 at 10:45 am
Posted by bamabenny
Member since Nov 2009
14643 posts
Posted on 7/8/20 at 5:15 pm to
Can't wait to agree on a deal to buy tickets outside the stadium like I've been doing for over a decade only for them not being able to send them to me because the cell service is absolute arse on gamedays

Really looking forward to that conundrum
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