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re: Kentucky doctor drug off overbooked plane by force in Chicago : 5th UPDATE
Posted on 4/11/17 at 2:02 pm to JustGetItRight
Posted on 4/11/17 at 2:02 pm to JustGetItRight
quote:
If the airlines had any sense, they'd be leading the parade to make the practice illegal. It would eliminate a customer service nightmare for them without creating a competitive disadvantage.
No they wouldn't. Involuntary rebooking affects .007% of passengers. Virtually every rebooking is done voluntarily based on the offer of travel vouchers.
1
Posted on 4/11/17 at 2:13 pm to Evolved Simian
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