They removed passengers to allow another companies flight crew to take the seats. It has been suggested, but not yet fully released to the public, that the 4 people removed from the plane had the lowest ticket prices. It appears not as random as the company suggests, and if this comes to court, and proven correct, you can expect enough consumer outrage to surface that a court or congressional bill will make denial of services illegal in the future. If nobody from first class or nobody with high ticket cost from the remaining classes were asked to leave this could be a huge issue.

The airline could have hired a limo or a puddle jumper to fly / drive this crew to Louisville, and while costly, could have resolved this without incident. Keep in mind the plane was delayed 2 to 4 hours but taking this route and driving from CHI to LOU is only about a 4.5 hour drive. Flying the crew on some CHI prop rental would take about an hour because they do not clear through the same way public passenger must via the TSA.

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Posted by Evolved Simian

Bushwood Country Club

Member since Sep 2010

20770 posts

Posted on 4/11/17 at 10:52 am to Cheese Grits

quote:
and if this comes to court, and proven correct, you can expect enough consumer outrage to surface that a court or congressional bill will make denial of services illegal in the future.

No, they wont. Almost the entire profit of airlines is in those few seats. Congress isn't going to touch that.

quote:
If nobody from first class or nobody with high ticket cost from the remaining classes were asked to leave this could be a huge issue.

Not really, no.

quote:
taking this route and driving from CHI to LOU is only about a 4.5 hour drive

From gate to gate, through rentals and security? No. Try six to seven. And all of that counts toward duty time, meaning the crew would not be available for the flight where they were must-haves.

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