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re: Why is service so slow at some restaurants?
Posted on 7/12/14 at 4:33 pm to Wanderin Reb
Posted on 7/12/14 at 4:33 pm to Wanderin Reb
I get why this would cause a longer wait, but it doesn't explain slower service.
Taking longer to get ready to order and taking longer to eat doesn't consume the waiter's time.
Asking for five minutes for a photo does, but seriously, a waiter should be willing to snap a quick photo and decline anything else. 30 seconds tops. Whiners will whine, let them go elsewhere.
The point of this article is to blame patrons for slow service, but I don't buy it. Longer waits, absolutely. Slow service, nope.
Taking longer to get ready to order and taking longer to eat doesn't consume the waiter's time.
Asking for five minutes for a photo does, but seriously, a waiter should be willing to snap a quick photo and decline anything else. 30 seconds tops. Whiners will whine, let them go elsewhere.
The point of this article is to blame patrons for slow service, but I don't buy it. Longer waits, absolutely. Slow service, nope.
2
Posted on 7/12/14 at 4:39 pm to PrivatePublic
quote:
The point of this article is to blame patrons for slow service, but I don't buy it. Longer waits, absolutely. Slow service, nope.
It really depends on what the average consumer considers as "slow service". When a lot of people complain they tend to include wait time for a table on that. And taking that much time to order can affect that.
Posted on 7/12/14 at 10:41 pm to PrivatePublic
When a server has to keep returning to your table because people are taking a long time to order, it eats into their timing and efficiency. Camping customers also drink more (like soda and water) which increases the trips for the server...
Customers who are slow to move the process along will sometimes get worse service because the server gets caught up in helping all their other tables...
Customers who are slow to move the process along will sometimes get worse service because the server gets caught up in helping all their other tables...
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