re: Wal-Mart update thread.

quote:

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This I will never understand. I got stuck having to run into Walmart a few days before Christmas a couple of years ago. Had to be one of their busier days of the year and I counted 7 registers not open, while every checkout line was at least 5 or 6 customers deep. Made no sense.

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Completely agree.

They're no more responsible for the demise of mom-and-pop than any other big box but in terms of general operations they made a big turn in the wrong direction a few years ago. When they first opened, I loved the place. They emphasized American made stuff and had signs posted at the checkouts that said 'If there are more than 3 people in line, we will open another register'. It was a great place to shop.

Now I'm pretty sure the policy is that if there are less than 3 in each line, they think they've got too many people on duty and somebody has to clock out and go home. I still shop there, but it is never a pleasant experience.

In my mind, I associate it with Sam Walton dying but it was a few years afterwards when they really turned for the worst.