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re: What happened to McAllisters Deli customer service? It's terrible!
Posted on 7/16/14 at 1:22 pm to Numberwang
Posted on 7/16/14 at 1:22 pm to Numberwang
Numberwang
Dude, Newks is in Springfield, MO and has been for a few years.
quote:
Newks hasn't made it up to the far north yet. They apparently are in Little Rock and Conway, though. I've heard they make good salads.
Dude, Newks is in Springfield, MO and has been for a few years.
0
Posted on 7/16/14 at 1:26 pm to mizzoukills
It's a management problem at the specific location. What you described almost always is.
Posted on 7/16/14 at 1:36 pm to Duke
quote:
It's a management problem at the specific location. What you described almost always is.
A customer service issue at one location can create the perception of the company name as a whole.
I understand that not all McAllisters are like my experience yesterday, but I've noticed a downward trend at two separate locations that culminated in yesterday's experience.
This post was edited on 7/16/14 at 1:45 pm
Posted on 7/16/14 at 1:37 pm to mizzoukills
Killz is just bored, thinking up topics.
Posted on 7/16/14 at 1:48 pm to Numberwang
Numberwang
You seem to have a personal obsession with either me or McAllisters. Are you saying that I made up the McAllisters story? If so, don't you think the story is rather specific to be embellished?
I can assure you that my McAllisters experience happened.
A lady had to yell at her handicapped husband to wheel his arse to the counter to simply verify his order while a couple of female employees ignored the long wait line and one male employee acted like the entire situation was extremely annoying.
You're telling me that you can't imagine that happening at a business?
Okay, bro. I guess you've never had terrible customer service.
quote:
Killz is just bored, thinking up topics.
You seem to have a personal obsession with either me or McAllisters. Are you saying that I made up the McAllisters story? If so, don't you think the story is rather specific to be embellished?
I can assure you that my McAllisters experience happened.
A lady had to yell at her handicapped husband to wheel his arse to the counter to simply verify his order while a couple of female employees ignored the long wait line and one male employee acted like the entire situation was extremely annoying.
You're telling me that you can't imagine that happening at a business?
Okay, bro. I guess you've never had terrible customer service.
This post was edited on 7/16/14 at 1:53 pm
Posted on 7/16/14 at 1:53 pm to mizzoukills
No, I have no doubts the story is real killz.
Posted on 7/16/14 at 2:00 pm to mizzoukills
quote:
A customer service issue at one location can create the perception of the company name as a whole.
Certainly. This is why they need to get rid of that manager and get one that can build a culture of great service.
Just noting what you saw isn't some generational reflection or a company wife issue.
Posted on 7/16/14 at 2:49 pm to mizzoukills
The biggest problem is finding good help these days. It's not just happening at McAllisters.
Posted on 7/16/14 at 3:13 pm to Reservoir dawg
Unfortunately, you're right.
Posted on 7/16/14 at 3:21 pm to mizzoukills
I eat at McAllister's once or twice a year when I'm at a client's office with one nearby and never had bad service there. Their service isn't great, but not bad. I like their Club sandwich, and I don't even have to join a any club to enjoy it. Their chicken tortilla soup is pretty good as well.
Posted on 7/16/14 at 3:51 pm to mizzoukills
They should have an undercover boss episode that scenario would have been tv gold.
Posted on 7/16/14 at 3:54 pm to The Spleen
quote:
I like their Club sandwich,
do they have anything else
Posted on 7/16/14 at 4:13 pm to TotalRebel
quote:
They should have an undercover boss episode that scenario would have been tv gold.
You're right.
However, in person it was an incredibly disappointing experience. What took place was inexcusable.
Posted on 7/16/14 at 4:18 pm to TotalRebel
quote:
Would go to Newks over Mcalisters any day
Me too. Jason's Deli is pretty good too.
Posted on 7/16/14 at 4:39 pm to nes2010
quote:
ason's Deli is pretty good too
free ice cream!
Posted on 7/16/14 at 4:42 pm to mizzoukills
quote:
Ice cream makes you fat.
if you sit on your arse all day, yea
Posted on 7/16/14 at 4:44 pm to mizzoukills
I eat ice cream every day.
Posted on 7/16/14 at 4:50 pm to The Spleen
be honest...are you overweight, even if a little?
Posted on 7/16/14 at 4:55 pm to mizzoukills
Icecream is my go to desert. I could eat a whole carton of it but I try to limit myself. However, the other day was milkshake Monday at an icecream store in town and I had a coffee milkshake with caramel and I might have found a new favorite.
Well actually I will still pick icecream over a milkshake especially on two scoop Tuesday
Well actually I will still pick icecream over a milkshake especially on two scoop Tuesday
This post was edited on 7/16/14 at 4:57 pm
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