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SECN+ and AT&T U-Verse
Posted on 12/20/18 at 6:38 pm
Posted on 12/20/18 at 6:38 pm
Anyone else getting the error “this channel is not included in your package” when trying to watch SEC games on WatchESPN?
If so, any answers? I’m tired of getting no answers from little foreign girls on the ATT help desk.
If so, any answers? I’m tired of getting no answers from little foreign girls on the ATT help desk.
6
Posted on 12/20/18 at 7:04 pm to holdmydak
There is a thread on sixpack about the same thing. Its pretty widespread. If I am using my firestick I get the same error but I can switch to my chromecast and use the ESPN app and it works fine.
Posted on 12/20/18 at 8:59 pm to holdmydak
quote:
Anyone else getting the error “this channel is not included in your package” when trying to watch SEC games on WatchESPN?
If so, any answers? I’m tired of getting no answers from little foreign girls on the ATT help desk.
Change provider should fix the problem!
This post was edited on 12/20/18 at 9:02 pm
Posted on 12/20/18 at 9:03 pm to holdmydak
Yes. And ATT acts like they have no idea what you're talking about.
Posted on 12/20/18 at 9:03 pm to holdmydak
quote:
little foreign girls
Need pics to fully evaluate.
Posted on 12/20/18 at 10:17 pm to holdmydak
Same thing happens to me.
Posted on 12/20/18 at 10:46 pm to holdmydak
Happens across any AT&T platform. I've got DirectTV and it started happening right after AT&T bought them out.
I can USUALLY get it to work by logging out of the provider, closing the app (or browser session if on a PC) and then logging back in. If you're watching on an iOS device, I've sometimes had to go into settings and log out of the TV provider, close the app, relaunch and log in when prompted.
If you're using a PC, easiest way is to use incognito mode so you get prompted to log in every time.
It really sucks, but then that's an accurate representation of everything AT&T.
I can USUALLY get it to work by logging out of the provider, closing the app (or browser session if on a PC) and then logging back in. If you're watching on an iOS device, I've sometimes had to go into settings and log out of the TV provider, close the app, relaunch and log in when prompted.
If you're using a PC, easiest way is to use incognito mode so you get prompted to log in every time.
It really sucks, but then that's an accurate representation of everything AT&T.
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