re: OT: Official Waffle House Map

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WaHo is a pretty ingenious little concept and model when it comes down to it.

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WAHO sent some people to my Service Operations Management class this past semester for a guest lecture and I agree their business model is quite interesting. The fact that they are able to successfully saturate markets without cannibalizing the sales of their other locations is what intrigued me the most.

Other random WAHO facts

1. The Chick-Fila milkshake was actually developed by WAHO and they chose not to add it to the menu after they discovered that it was negatively affecting the customer turnover rate during the test phase

2. They are a very integrated firm. For instance they actually own the construction company that is used to build new WAHO locations

3. WAHO operates entirely debt free and still are able to continuously expand.