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I'm stuck in a real Catch-22

Posted on 5/1/25 at 3:49 pm
Posted by LittleJerrySeinfield
350,000 Post Karma
Member since Aug 2013
9437 posts
Posted on 5/1/25 at 3:49 pm
Got a new phone. Got all my apps and data transferred. I open the Gmail app and it wants me to verify the new device first, so it tells me it has sent a message to my Gmail, and I need to open the message on my new device...the device in which I'm trying to get verified.
Posted by Lexag
Texas
Member since Jan 2021
2249 posts
Posted on 5/1/25 at 3:56 pm to
Can you not tell it to text your phone?
Posted by LittleJerrySeinfield
350,000 Post Karma
Member since Aug 2013
9437 posts
Posted on 5/1/25 at 4:02 pm to
quote:

Can you not tell it to text your phone?


That option was grayed out and I couldn't select it because "there are more secure options".

I have to admit, sending a message to an account I can't get into is pretty secure.
Posted by Lexag
Texas
Member since Jan 2021
2249 posts
Posted on 5/1/25 at 4:22 pm to
I have switched phones a couple times. But it’s never not given me the option to verify with my phone #
Posted by LittleJerrySeinfield
350,000 Post Karma
Member since Aug 2013
9437 posts
Posted on 5/1/25 at 4:30 pm to
quote:

I have switched phones a couple times. But it’s never not given me the option to verify with my phone #


I deleted, then re-installed the app. It let me do it with my phone after that.

That's really the "turn it off, then turn it back on" of the 2020s.

Posted by Radio One
On the banks of the Wabash
Member since Sep 2023
4650 posts
Posted on 5/1/25 at 4:32 pm to
Prayers were up and answered!
Posted by LittleJerrySeinfield
350,000 Post Karma
Member since Aug 2013
9437 posts
Posted on 5/1/25 at 4:37 pm to
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
130030 posts
Posted on 5/1/25 at 4:59 pm to
Is your new phone a nokia?
This post was edited on 5/1/25 at 5:01 pm
Posted by LittleJerrySeinfield
350,000 Post Karma
Member since Aug 2013
9437 posts
Posted on 5/1/25 at 5:01 pm to
quote:

You don't have any other device to check it?


Situation has been resolved, but that wasn't an option as I had to "click yes" on my new device.
Posted by Lexag
Texas
Member since Jan 2021
2249 posts
Posted on 5/1/25 at 5:04 pm to
Glad it worked!
Posted by LittleJerrySeinfield
350,000 Post Karma
Member since Aug 2013
9437 posts
Posted on 5/1/25 at 5:18 pm to
quote:

Glad it worked!


Me too. I was worried I'd miss that email from the Nigerian prince I sent all my savings to. He's gonna reply back any day now with info on how his uncle is going to pay me $500k for helping him in his moment of great need.
Posted by Lexag
Texas
Member since Jan 2021
2249 posts
Posted on 5/1/25 at 5:20 pm to
Can’t wait to get $20 of that!!!!
Posted by paperwasp
23x HRV tRant Poster of the Week
Member since Sep 2014
26642 posts
Posted on 5/1/25 at 5:38 pm to
quote:

that wasn't an option

I've run across this too.

In your Google account settings, go to Security > 2-Step Verification and under Second steps, add your mobile number.

When you're authenticating next time, select "Try another way" or something similar, and choose to have it send a text. Oftentimes it will automatically authenticate without you having to do anything further (if it automatically recognizes the text).
Posted by LittleJerrySeinfield
350,000 Post Karma
Member since Aug 2013
9437 posts
Posted on 5/2/25 at 10:05 am to
quote:

When you're authenticating next time, select "Try another way" or something similar, and choose to have it send a text. Oftentimes it will automatically authenticate without you having to do anything further (if it automatically recognizes the text).


I tried that, too, but it would just load the same screen. Once I deleted the app and reinstalled, there was no issues.
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