re: Does anyone else hold grudges against big companies?

quote:

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a lot of these i think fall into the right place/right time (or wrong place/wrong time) category.

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Maybe, but I was installing my dishwasher myself. I ordered one from Lowes that they didn't have in stock. (Mistake) A week goes by, it comes in and is delivered to the house. I told my wife not to accept it if the packaging is damaged. The packaging is damaged, the delivery guys unbox the side with the damage to show her it's ok. I get home and finish unpacking it, and it is bent from a drop, the hinges no longer align. Rinse and repeat next time too.

The delivery guys insinuated to my wife that I damaged it installing the machine which would have sent me into a blind rage if I'd been home. I never even finished unpacking either because the damage was spotted before the wood was removed from the machine. Manager tried to "make it right" after I told her to come get the second damaged machine. I ended up keeping the third because 3 weeks without a dishwasher sucks.