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re: SEC Network, Directv, and You
Posted on 7/25/14 at 8:59 pm to TigerInBamaLand
Posted on 7/25/14 at 8:59 pm to TigerInBamaLand
I called today and the chick on the phone didn't even know what I was talking about. She said what is the sec network? We have espn gameplan that will give you every college football game. I just hung up after trying to explain to her for 15 minutes
Posted on 7/25/14 at 10:56 pm to Finkle is Einhorn
quote:
I called today and the chick on the phone didn't even know what I was talking about.
That's because you weren't talking to the right people. You have to say that the reason you are calling is to cancel service, then they will connect you to client retention and they are the ones who can, and will, hook you up.
I tried calling just to ask about the network a while back and had the exact same problem that you did but the guy with client retention sure as shite knew what the SEC Network was and he was willing to do a lot to keep me.
After speaking with them I have no problem believing that the OP got everything he said he did. FYI, you could too. All you have to do is call and say you are considering canceling. Actually you really should do that, you'll get free stuff and you'll put pressure on DirecTV to get the SEC Network.
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