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re: OT: Official Waffle House Map

Posted on 6/1/13 at 2:50 pm to
Posted by Cherokee Chinstrap
Earth, Milky Way Galaxy
Member since Nov 2012
2145 posts
Posted on 6/1/13 at 2:50 pm to
quote:

WaHo is a pretty ingenious little concept and model when it comes down to it.


WAHO sent some people to my Service Operations Management class this past semester for a guest lecture and I agree their business model is quite interesting. The fact that they are able to successfully saturate markets without cannibalizing the sales of their other locations is what intrigued me the most.

Other random WAHO facts

1. The Chick-Fila milkshake was actually developed by WAHO and they chose not to add it to the menu after they discovered that it was negatively affecting the customer turnover rate during the test phase

2. They are a very integrated firm. For instance they actually own the construction company that is used to build new WAHO locations

3. WAHO operates entirely debt free and still are able to continuously expand.

Posted by Chris_topher
Member since Sep 2012
7674 posts
Posted on 6/1/13 at 2:55 pm to
quote:

1. The Chick-Fila milkshake was actually developed by WAHO and they chose not to add it to the menu after they discovered that it was negatively affecting the customer turnover rate during the test phase

Didnt allow credit cards for the longest b/c of the same reason
Posted by FinleyStreet
Member since Aug 2011
7903 posts
Posted on 6/1/13 at 7:30 pm to
quote:

3. WAHO operates entirely debt free and still are able to continuously expand.


Now that, if true, is a very interesting fact.
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