re: Does anyone else hold grudges against big companies?

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they sold me paint that did not match the color they advertised even remotely. took it back they tested and said, what do you know, it doesn't. and didn't refund the purchase.

i was remodeling a bathroom once and a Lowe's dude was with another customer. understood. i sat and waited 20 minutes. he got done with her walked away and he said "sorry man, going on break."

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I'm surprised by this Lowes around here will take anything back for any reason. A friend of mine contracted for them and half his jobs they didn't charge the customer for because they didn't like something they ordered or threatened to call corporate. When ice storms knock the power out everyone buys generators from them and returns them as soon as the power is up.