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Bojangles > Popeyes
Posted on 4/22/15 at 3:58 pm
Posted on 4/22/15 at 3:58 pm
https://www.kgw.com/story/news/nation/2015/04/22/pregnant-woman-robbery/26173521/
quote:
CHANNELVIEW, Texas — After a fast-food restaurant was robbed, the pregnant shift manager said she was fired for refusing to reimburse the company the money that was stolen.
The heist happened March 31 at a Popeyes (PLKI) fried-chicken restaurant here and was captured on surveillance video. The Harris County Sheriff's Office still has not identified the gunman more than three weeks after the crime.
"I told them I'm not paying nothing," Marissa Holcomb said. "I just had a gun to me. I'm not paying the money."
quote:
"By the back of my shirt, he pulled me up and he pushed me to the front," she said. "He told me to give him everything out of my safe."
But the only thing Holcomb could open were the registers. The gunman got away with nearly $400.
Posted on 4/22/15 at 4:09 pm to CockInYourEar
Hey ... she failed to follow the rules, multiple times. She violated corporate policy, multiple times.
I feel sorry for her but perhaps, if she ever lands another restaurant job where her employers trust her with the till ... perhaps she'll follow the rules next time.
I feel sorry for her but perhaps, if she ever lands another restaurant job where her employers trust her with the till ... perhaps she'll follow the rules next time.
Posted on 4/22/15 at 4:13 pm to scrooster
quote:
Hey ... she failed to follow the rules, multiple times. She violated corporate policy, multiple times.
Those are awful policies that put employees in danger. I've had my share of retail and fast food type jobs, and I was always instructed to give the robber the money. Having an employee killed because you don't want to lose the money in your tills is terrible PR.
Posted on 4/22/15 at 4:32 pm to Duke
quote:
Having an employee killed because you don't want to lose the money in your tills is terrible PR.
More to the point, the restaurant will never contain as much money as what they would get sued for for endangering an employee and wrongful death or negligence. That payout would be 7 figures.
Posted on 4/22/15 at 4:32 pm to Duke
quote:
Those are awful policies that put employees in danger. I've had my share of retail and fast food type jobs, and I was always instructed to give the robber the money. Having an employee killed because you don't want to lose the money in your tills is terrible PR.
Listen ... on this one I am uniquely qualified on this board to comment. Some here know I made money in the restaurant business, not the least of which were a few Bojangles from SC to TX.
You have your cashiers dump their drawers regularly, especially of their $50 and $20, to prevent such things from happening.
Robbers park outside and count customers and count minutes between drops. They know when to hit your cashiers that way.
If we caught our cashiers not dropping their cash regularly, and not necessarily routinely but regularly ... we would either move them off the cash register or let them go.
This girl, as precious as she is and as pregnant as she is ... she had to go. She had been warned several times.
Posted on 4/22/15 at 4:34 pm to Duke
quote:
Those are awful policies that put employees in danger. I've had my share of retail and fast food type jobs, and I was always instructed to give the robber the money. Having an employee killed because you don't want to lose the money in your tills is terrible PR.
What? not sure if you understand.
When I worked at retail the most we could have in our drawer was $200 and we put $100 in the safe to put the drawer back at $100.
They didn't tell her not to give the robber money but if she followed the rules he wouldn't have gotten as much as he did because it would have been in the safe that she couldn't open.
Posted on 4/22/15 at 4:38 pm to Pavoloco83
quote:
More to the point, the restaurant will never contain as much money as what they would get sued for for endangering an employee and wrongful death or negligence. That payout would be 7 figures.
Policy, and this has already been tested in the court system ... is that the less money you allow to accumulate in that drawer, the safer you are.
The issue here is not the fact that she gave the robber the money. Of course, we always instructed our people to never, not ever, try to be a hero. No amount of money is worth losing one of our employees. But you had to follow the rules. You had to drop the big bills frequently ... and most of our cashiers would take a moment and drop them in the safe as soon as they took them in.
That's the rules. They work. Every fast food franchise knows about'em.
I hate it for the little girl ... I hope she learns her lesson. It could have been much worse.
Posted on 4/22/15 at 4:41 pm to scrooster
As I read the blurb and not the article, I didn't realize she wasn't dropping her big bills. That's on her if that's the case. We dropped all 20s and didn't accept anything bigger at one place I worked for that reason.
Posted on 4/22/15 at 4:44 pm to scrooster
quote:
No amount of money is worth losing one of our employees
especially money that is not directly yours.
Posted on 4/22/15 at 9:38 pm to I Ham That I Ham
quote:
Bojangles is nasty
Posted on 4/22/15 at 10:00 pm to CockInYourEar
I'm a vegan, we talking chicken here? Because here in east Tennessee there's far more Bojangles than Popeyes.
Posted on 4/22/15 at 10:06 pm to CockInYourEar
For the record, and I can't believe no one's said this yet, there's no way Popeyes is inferior to bojangels.
Posted on 4/22/15 at 10:17 pm to Duke
Is $400 that much to have in a register?
You'd have to start with $200 or so in the register to start a shift. I'd guess $200 in sales is less than 30 minutes of sales during a rush.
You'd have to start with $200 or so in the register to start a shift. I'd guess $200 in sales is less than 30 minutes of sales during a rush.
Posted on 4/22/15 at 10:18 pm to the808bass
When I bartend I can have up to 1400-1500 dollars in my register at any time.
Posted on 4/22/15 at 10:38 pm to the808bass
Always depended on the store location.
You maintained a drawer based on location and shift. The bean counters made the determinations.
When I sold out to my cousin in Texas all but two of our stores were considered boutique stores .... meaning upper middle class districts where, at the time, debit and credit cards were far more prevelent than cash.
The average drawer 1st shift drawer was primed at $80.00 in cash, mostly fives and ones, and $120.00 in change.
Cashiers were allowed to keep one twenty from the take in the drawer, but they had to dump any twenty and above in the slot and they had to dump ten $10s at a time even if it was every fifteen minutes on third shift .... basically after dark and until closing.
If, after dark, a manager did a spot audit on your drawer and they caught you with more than $100.00 cash (paper) in your drawer ... you would be pulled off the register.
$100 is a lot of paper change. Three $10s, ten $5s, twenty $1s.
Rolled quarters, dimes, nickles and pennies were available from the spit and managers could dial-up small bills in change if needed .... it rarely was.
Many stores used to do drawer exchanges during rush hours and we had a few stores with four registers although we only had all four going during lunch time in daylight hours or weekend nights after ballgames.
Most stores shut down to one register after dark otherwise .... and many Wendy's have even gone to single registers 90% of the time.
Popeyes tended to operate in lower end districts and they had a much higher rate of armed robbery than any other franchise I can think of because of their market.
You maintained a drawer based on location and shift. The bean counters made the determinations.
When I sold out to my cousin in Texas all but two of our stores were considered boutique stores .... meaning upper middle class districts where, at the time, debit and credit cards were far more prevelent than cash.
The average drawer 1st shift drawer was primed at $80.00 in cash, mostly fives and ones, and $120.00 in change.
Cashiers were allowed to keep one twenty from the take in the drawer, but they had to dump any twenty and above in the slot and they had to dump ten $10s at a time even if it was every fifteen minutes on third shift .... basically after dark and until closing.
If, after dark, a manager did a spot audit on your drawer and they caught you with more than $100.00 cash (paper) in your drawer ... you would be pulled off the register.
$100 is a lot of paper change. Three $10s, ten $5s, twenty $1s.
Rolled quarters, dimes, nickles and pennies were available from the spit and managers could dial-up small bills in change if needed .... it rarely was.
Many stores used to do drawer exchanges during rush hours and we had a few stores with four registers although we only had all four going during lunch time in daylight hours or weekend nights after ballgames.
Most stores shut down to one register after dark otherwise .... and many Wendy's have even gone to single registers 90% of the time.
Popeyes tended to operate in lower end districts and they had a much higher rate of armed robbery than any other franchise I can think of because of their market.
Posted on 4/23/15 at 7:33 am to Duke
quote:It's awful policy to limit the amount that stays in the cash register?
Those are awful policies that put employees in danger.
Nevermind. It's been discussed
This post was edited on 4/23/15 at 7:35 am
Posted on 4/23/15 at 7:48 am to scrooster
quote:
Listen ... on this one I am uniquely qualified on this board to comment
Posted on 4/23/15 at 8:12 am to the808bass
quote:
Is $400 that much to have in a register?
It's not an unthinkable amount if they got popped with a rush. Most of my till experience was working at a Starbucks and it was rare to get that much in a till except on a weekend afternoon. People pay in cards and all $20s were dropped into a locked drop box. More often than dropping, I had to open the safe and add money to tills as a shift went on because of change on $20s. Baristas couldn't open tills, only a supervisor with keys.
All of this was in place to reduce the risk of robbery. I don't know Popeye's policies, but requiring drops is a common practice.
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