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re: I'm on hold, trying to cancel dish network

Posted on 1/13/15 at 1:47 pm to
Posted by BoulderReb
Broomfield, CO
Member since Nov 2013
492 posts
Posted on 1/13/15 at 1:47 pm to
worst customer service of any business on planet earth. I'd almost take rabbit ears and tin foil but I'd only be screwing myself.

Told the wife they'd lower the monthly rate, didn't lower it, called to follow up, told her she was a liar and a thief, put her on hold three times, hung up on her, called back, said they would research the claim for a lower payment, held for 45 minutes...hung up on her again, on and on and on.

If I thought it would matter to them I'd trash them on social media every day but they truly don't give a schit about customer service so why bother?

Can't switch to directv because of the neighbor's rain-forest'esq tree foliage, uverse doesn't have the fiber optics/nodes on our street? My neighbor 30 yards away, uverse all day...
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