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Has anyone ever been able to cancel a Rivals account?

Posted on 10/22/14 at 5:08 pm
Posted by stlslick
St.Louis,Mo
Member since Nov 2012
14096 posts
Posted on 10/22/14 at 5:08 pm
they wont allow you to cancel online, you now have to call yahoo.

i've called 5 times, wait was 2 hours+, and i elected to hold on line, and they disconnected me every time.

Nice scam by the gang over there.
Posted by LSU2a
SWLA to Dallas
Member since Aug 2012
2851 posts
Posted on 10/22/14 at 5:16 pm to
quote:

they wont allow you to cancel online, you now have to call yahoo.

i've called 5 times, wait was 2 hours+, and i elected to hold on line, and they disconnected me every time.

Nice scam by the gang over there.


Report them to the BBB
Posted by BZ853
Member since Aug 2013
1857 posts
Posted on 10/22/14 at 5:30 pm to
Put a stop payment on the account. They will kick you in no time.
Posted by BluegrassBelle
RIP Hefty Lefty - 1981-2019
Member since Nov 2010
99294 posts
Posted on 10/22/14 at 6:50 pm to
Are you able to just remove your payment info all together? Or like others have said, put in a stop payment.

The only time I called to cancel they have me 6 free months but that was pre-Yahoo.
Posted by skirpnasty
Atlantis
Member since Aug 2012
10781 posts
Posted on 10/22/14 at 8:44 pm to
You have to call to cancel scout too. In 2014, you should be required to offer an option to cancel on the site. It's absolutely ridiculous that they do not.
Posted by TheChiznit
Sugar Hill, GA
Member since Feb 2010
2179 posts
Posted on 10/22/14 at 8:46 pm to
I tried today and they gave me three free months.
Posted by scrooster
Resident Ethicist
Member since Jul 2012
37764 posts
Posted on 10/23/14 at 2:03 pm to
It's subscriber retention tactics, everyone does it these days. Cable companies, credit card companies, etc.

They force you to filter through their retention specialists before allowing you to leak out of the network.

Best thing you can do is, if you do subscribe to any premium subscription service of any kind, pay with a re-loadable card and choose the "do not renew automatically" option.
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