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re: Most Courteous and Most Cursing States

Posted on 6/6/13 at 3:51 pm to
Posted by Robot Santa
Member since Oct 2009
44400 posts
Posted on 6/6/13 at 3:51 pm to
quote:

The Institute, Marchex’s data and research team, examined more than 600,000 phone calls from the past 12 months. The calls were placed by consumers to businesses across 30 industries, including cable and satellite companies, auto dealerships, pest control centers and more.



This seems kind of flawed to me. If I'm calling the cable/satellite company, chances are I'm not happy. If I'm not happy, chances are I'm going to be an a-hole to whoever picks up the phone.
Posted by NYCAuburn
TD Platinum Membership/SECr Sheriff
Member since Feb 2011
57002 posts
Posted on 6/6/13 at 4:52 pm to
quote:

This seems kind of flawed to me. If I'm calling the cable/satellite company, chances are I'm not happy. If I'm not happy, chances are I'm going to be an a-hole to whoever picks up the phone.


not really flawed when you use the same standard across every state, then compare those states, and who did more of what
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