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re: What are some companies with great or awful customer service?
Posted on 7/5/22 at 10:51 pm to Havoc
Posted on 7/5/22 at 10:51 pm to Havoc
Yeti was the easiest I have ever dealt with. Got one of their zipper ice chest as a promotion for an alarm company. So I had no receipt or anything. Around 5 years later the zipper broke, called customer service they sent me an email to respond with pictures of it and said they’d be in touch. About 3 days later I get a call to go and check email and pick what chest I wanted and was then mailed to me within a week or 2.
Posted on 7/5/22 at 10:53 pm to tigertown80
quote:
Yeti was the easiest I have ever dealt with. Got one of their zipper ice chest as a promotion for an alarm company. So I had no receipt or anything. Around 5 years later the zipper broke, called customer service they sent me an email to respond with pictures of it and said they’d be in touch. About 3 days later I get a call to go and check email and pick what chest I wanted and was then mailed to me within a week or 2.
Yeah you pay for that for a product at literally 4x the cost. It’s more like joining a club than just buying something. Similar to Costa. It’d make more sense if they promoted that element moreso.
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